This Privacy Policy clearly explains how we collect, use, and protect the information you provide at 92bet. Play with confidence — your personal data is completely safe with us.
A quick overview of the key pillars of 92bet's Privacy Policy.
All your data is protected with 256-bit SSL encryption. From banking details to login credentials — everything travels through encrypted channels.
92bet never sells your personal information to third parties. Your data belongs to you — that is our core principle.
Data stored on our servers is kept secure through regular backups and security audits.
Only authorized personnel can access your data. Access is strictly controlled and logged.
You can request to update or delete your information at any time. You have full control over your data.
What data we collect, why we collect it, and how we use it — all of it is clearly stated in this policy. No hidden terms.
Welcome to 92bet. We believe the most important part of building a safe and trustworthy platform is fully respecting user privacy. This Privacy Policy explains what information 92bet collects, how that information is used, and what your rights are.
By registering, logging in, or using any service on 92bet, you are considered to have agreed to this Privacy Policy. Please read it carefully before using the platform.
92bet never sells your personal information to third parties and does not share it with anyone except where required by law.
92bet collects user information in several ways. The table below clearly outlines what types of data we collect and why:
| Data Type | Example | Reason |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Age & Identity Verification |
| Contact Information | Mobile number, email | Account Communications & Security |
| Financial Information | Mobile Banking/Nagad number, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, device ID, browser type | Security & Fraud Prevention |
| Usage Information | Game history, betting patterns, login times | Service Improvement & Personalization |
We only collect information that is necessary to operate our services. Collecting unnecessary or excessive data is against 92bet's policy.
92bet uses the information it collects for the following purposes:
If you do not wish to receive promotional emails or SMS, please let our support team know. Please note that important account-related messages cannot be turned off.
92bet uses cookies to enhance the user experience and maintain platform functionality. Cookies are small data files stored on your device.
You can manage or delete cookies through your browser settings. Keep in mind that disabling certain cookies may affect the functionality of some platform features.
92bet uses industry-leading technology to keep your data secure. Our security infrastructure is as follows:
In the event of a data breach, 92bet will notify affected users within 72 hours and take immediate preventive action.
As a 92bet user, you have the following rights over your personal information:
To exercise any of the rights above, please contact our support team. Requests are typically processed within 30 business days.
92bet does not store your data indefinitely. Retention periods are determined by the type of information:
| Data Type | Retention Period |
|---|---|
| Account Information | Duration of active account + 5 years |
| Financial Transaction Records | 7 years after the last transaction (legal requirement) |
| Cookies & Session Data | 30 days after session ends |
| Support Conversations | 2 years from the date of resolution |
| Gaming History | 3 years after account closure |
Once the retention period expires, data is securely deleted or anonymized.
92bet strictly prohibits the registration of and collection of information from anyone under 18 years of age. Our platform is operated for adults only.
If we become aware that any data collected belongs to a minor, it will be deleted immediately and the associated account will be suspended. If a parent or guardian suspects their child has registered on 92bet, please contact our support team.
92bet may update or revise this Privacy Policy from time to time. If significant changes are made, we will notify you in the following ways:
Continued use of the platform after any changes will be considered your acceptance of the updated Privacy Policy.
If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:
Email: [email protected]
Response Time: Within 24–48 hours
Our dedicated privacy team takes your concerns seriously and works to resolve them as quickly as possible.
Answers to the most frequently asked questions about the Privacy Policy.